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We have made great strides in a short amount of time because we offer you, the broker, a wide array of commercial insurance solutions across numerous lines of business. Furthermore, we deliver our products and services with dedicated efficiency and meticulous attention to detail.

As an authorised Financial Service Provider, Assurant is licensed to provide financial intermediary services in respect of the following products:

 
Agri
 
Commercial
 
Sectional Title
 
Personal

We are underwritten by Lombard Insurance Company Limited, providers of world-class trade and insurance products. Lombard is an authorised Financial Services Provider (FSP No. 1596) and registered Short Term Insurer. With more than R2.7 billion in assets (as at June 2017) and an A+ financial rating from Global Credit Ratings for their claims-paying ability, Lombard Insurance Company Limited is financially solid and has a reputation for independence, reliability and exceptional client service.

Assurant Risk Consultants is a proud official member of SAUMA and FIA.

Our People

Excellent service arises from hard work, experience and expertise, which is exactly what the Assurant team provides for our clients. With decades of collective experience in Short Term Insurance, we are experts in proving professional, timeous support to our broker network.

Meet The Team

Sharon Castro Carballo
General Manager
Sharon Castro Carballo
General Manager

With a career spanning more than three decades in the insurance market, Sharon has previously taken on the roles of portfolio management, claims administration, underwriting and call centre administration. Above the operational duties expected from these positions, Sharon has been responsible for the operational control of insurance business and processes. And from June 2018 she has been putting all of these skills to use for our clients here at Assurant.

Wynand Louw
Regional Manager (Freestate, N.Cape & NW Province)
Wynand Louw
Regional Manager (Freestate, N.Cape & NW Province)

Wynand is a qualified Quantity Surveyor and in 2002 started his Insurance career with the Constantia Insurance Company Limited as a Portfolio Manager – Construction Guarantees. Soon after, Commercial and Personal Lines were added to his portfolio. Currently, Wynand is the Regional Manager for the Free State, Northern Cape and North West Region and is experienced in Commercial Lines (including Agri), Heavy Commercial Vehicle Insurance, Plant All Risk Insurance, Contractors All Risk Insurance and Personal Lines.

Joh’Nan Victor
Technical Underwriter
Joh’Nan Victor
Technical Underwriter

Joh’Nan brings more than 17 years of experience in the industry. She started her career as a broker assistant back in 2003 and worked herself up to an underwriting position focusing on high quality service, making use of her excellent underwriting skills and exceptional understanding of the financial side of insurance.

Wilma Smal
Technical Underwriter
Wilma Smal
Technical Underwriter

Wilma started her career in the Short Term Insurance industry in 2008 as a Personal Lines consultant at Momentum. Since then she has worked at various Short Term Insurance companies in the sales environment. In April 2017, she started her career as a technical underwriter at Assurant, and despite her experience in the sales environment, Wilma finds it far more satisfying to work as an underwriter, helping her brokers with meeting their clients’ needs.

Ancke Vermeulen
Technical Underwriter
Ancke Vermeulen
Technical Underwriter

Ancke started her career in the insurance industry in January 2016 as a claims technician for both Short Term commercial and Personal Lines, where her main responsibilities included query management and client liaison. She joined Assurant in March 2016 as a technical underwriter and is responsible for a number of portfolios which require her to pay close attention to detail as well as ensuring customer satisfaction.

Anel Ehlers
Claims Administrator
Anel Ehlers
Claims Administrator

Anel started her career with Mutual & Federal Insurance during 1988 in the claims department, and after 19 years she took on a new challenge with Auto & General in the claims call centre. Four years later she was appointed as Claims Manager, dealing with HCV (Heavy Commercial Vehicles) claims. Anel joined Assurant in March 2016. With more than 30 years of experience in claims, she is well known to the brokers for her passion and the exceptional service she provides.

Lizelle du Preez
Technical Underwriter
Lizelle du Preez
Technical Underwriter

After matric Lizelle went into the administrative field, working in reception, doing office work, etc. In July 2015 she moved into the insurance world to start her new career as a junior underwriter for Assurant.

Jeanet Mthinunye
Tea Lady & Office Cleaner
Jeanet Mthinunye
Tea Lady & Office Cleaner

Jeanet joined Assurant in April 2017 and is responsible for keeping the Pretoria office looking snazzy and clean. More importantly, she helps keep the team well hydrated with copious amounts of delicious tea and coffee every day.

Minette Serfontein
Claims negotiator
Minette Serfontein
Claims negotiator

Minette has more than 10 years’ experience in the short-term insurance industry.  Her career started in 2007 as a receptionist for a short term insurance broker in Kroonstad and over the years she has expanded her knowledge in both the broker and Insurer environment fulfilling the role of claims negotiator and claims manager.

Minette joined the Assurant team in 2019 and assists Anel in providing a top-class service to our brokers and their clients.

Lindo Dlamini
Jnr Underwriter
Lindo Dlamini
Jnr Underwriter

Lindo began her career in the insurance industry in October 2016 as a brokers’ assistant for both domestic and commercial lines where her responsibilities were mainly client liaison.

Over time she has honed her skills and in November 2019 she joined Assurant as a junior technical underwriter. She is currently responsible for various portfolios and her career goal is to expand her technical knowledge and provide our partners with a consistent and professional experience.

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